Monique B. Conley

10/2018 - Present          Administrative Assistant

                      Milwaukee Metropolitan Sewerage District

•        SharePoint Administrator for Procurement and Facilities departments

•        Create projects in Quest software

•        Post Bids, RFPs, RFIs, and RFQs in B2G Now software

•        Create Requisitions and vendor entries in Lawson software

•        Create project notices for local publication

•        Generate Procurement quarterly reports in Excel

•        Transfer completed projects and purchase orders into OnBase storage software

•        Purchase supplies for Procurement and Facilities departments

•        Back-up Receptionist

•        Pay invoices

•        Train interns

03/2014 – 10/2018          Receptionist 

                       Milwaukee Metropolitan Sewerage District

•         Enter company vehicle fuel and mileage information into Excel

•         Register vendors in B2G Now Diversity Management Software

•         Post Bids & Proposals agendas in B2G Now Diversity Management Software

•         Purchase office supplies and pay invoices

•         Answer incoming phone calls and greet visitors

•         Schedule meeting rooms and company vehicles

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10/2008 –  09/2009          Teller

                       Guardian Credit Union

•          Established and maintained member's financial accounts

•          Educated members on financial services and financial techniques

•          Resolved account issues such as negative balances

•          Applied mortgage and loan payments

03/2007 – 04/2008           Call Center Representative

                      Midwest Airlines

•          Created flight reservations for passengers

•          Resolved issues with reservations such as weather cancellations

•          Cross sold partnering products such as rental car and the company's credit card

•          Quality Assurance scores 94% to 98%